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Dapper Wrapper Terms & Conditions

Thanks for choosing Dapper Wrapper for your toppers!  In 2022 and beyond, we will be updating the way we work in relation to charges. 

Please carefully read through the terms and conditions and let us know if you have any questions prior to confirming your next project with us, as once you provide approval for a design, you agree to these terms and conditions, and will be responsible for payment of the that work undertaken.

 

Approval of work

I will always send you a design for your approval.  Please look at the document carefully.  I do my best to get orders correct the first time, but responsibility that it IS correct lies with you. 

If I make a mistake after your approval, I will correct free of charge, however, once you have given the approval for the design to go ahead (for example if an earlier mistake has been missed), you take on the responsibility of all costs associated with that order. 

Please read our COVID Safety page for more information on cancellations relating to COVID.s

 

Payments

In 2022 we will no longer be accepting cash on collection. 

Once your order has been quoted and the design has been sent for your approval an invoice will be generated. 

Invoices will need to be paid online via BSB, PayPal, or credit card prior to collection, with a screen grab supplied for proof of payment.

BSB details are supplied on the invoice but here they are for easy reference:

Name on Account: Vanessa Meloy
BSB: 066-021
Account: 1000 2339
Ref: Invoice number


Priority orders

Same day/fast turn-around toppers, will incur an additional fee.  Changes will be limited with excessive changes incurring additional charges.

Priority orders are considered as...

  • Same day orders where an order is put in, in the same day it is required
  • Orders for collection the next business day morning where the order is placed after 12 noon
  • Toppers required on the weekend (that aren't simply collection by prior arrangement)

Edible Images

  • Regular collection price - $13.55 
  • Existing design priority- $16.95
  • New design priority - $20

Cut Card Toppers

  • Regular collection price - 1 piece of card (depending on complexity) $10-$12 then $2 for every additional material
  • Existing design priority (depending on complexity) $18-$20 then $2 for every additional material
  • New design priority (depending on complexity) $20-$22 then $2 for every additional material  

In high volume times, there may be an instance that I cannot accept a priority order, in which case I will communicate this to you immediately so that you know and can act accordingly.

 

Out of hours orders (evenings and weekends)

Please note, offering an “out of hours” priority fee does not guarantee that I will be able to assist, however, if you are in a pickle and I am home and able, of course, I will try to help if I can! 

As per above, the first topper will be a flat $20, the second $15 and regular pricing for any subsequent toppers in that one order. 

Changes will be limited to your original scope of work or incur a $5 fee.  For example if you ask for an edible image basketball topper with team colours, and then change it to a topper, it will be $25.